Fulfillment Specialist (Montréal, CA)

Fulfillment Specialist (Montréal, CA)

The team:

Working as a Fulfillment Specialist, you will be part of a dynamic team that meets their goals and objectives together. As a team, we strive to provide customers with the best experience by fulfilling orders as quickly and accurately as possible.

Our Fulfillment Manager, along with highly skilled team members, will provide coaching and guidance to ensure you will be successful in your role. You will be participating in a highly organized training that will be customized to your level of knowledge. You will have a great support system from your colleagues.

What your day will look like:

  • Coordinate full-cycle fulfillment of customer orders
  • Place orders with vendors
  • Proactively manage and monitor order status while providing updates to all stakeholders
  • Act as liaison between Customer Service, and Procurement and/or Logistics departments
  • Serve as a point of contact for orders submitted by customers through Customer Service
  • Complete special projects when assigned

About you:

  • Bilingual but must be an excellent communicator, verbally and written English
  • Highly motivated by a fast-paced environment
  • At ease with different tools such as Microsoft Dynamics 365 (Finance & Operations), Great Plains, CRM, Excel, etc.
  • Organized, detail oriented and at comfortable working with various processes
  • Positive, assertive, confident, competitive with a tenacious attitude

Great if you have:

  • Previous experience in supply chain or purchasing environment
  • Ability to identify and resolve discrepancies in customer orders and supporting documentation

Let’s talk perks!

  • Attractive compensation package
  • Training Tuition Reimbursement Program
  • Subsidized meals in our amazing Bistro (Les Cordons Bleus)/Virtual cooking classes
  • Work-life balance with a flexible working schedule
  • Free, unlimited coffee
  • Private, free parking for all employees
  • Onsite fitness facility with personal trainer/Virtual exercise classes

Thank you for your application, but please note that only qualified candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.

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