Parker Technology

Visiting address

1630 N Meridian St, Ste 125

IN 46202

Indianapolis

Postal address

1630 N Meridian St, Ste 125

Indianapolis , IN 46202

United States

Contact

Tel +1 800 923 2704

www.parkertechnology.com

Contact person

Heidi Barber

Every call handled…personally.

Over the past decade, parking facilities have become nearly universally automated, and frictionless parking has become an industry buzzword. But sometimes things go wrong with technology, and you need a human touch. The usefulness of parking technology—as with any equipment—is limited, not just by its functionality, but also by the ability of people to use it. There are many types of parking technologies in use, and drivers aren’t always adept at using each one.

What happens when a garage’s equipment doesn’t work as planned or confuses the parking patron?

You don’t want drivers waiting behind a closed gate until a parking employee or enforcement officer can be summoned to handle the situation. That’s where the Parker Technology solution comes in – a robust customer service platform, with on-demand virtual ambassadors.

Benefits for you and your team

Whitepapers

Tips & Tricks

Info Guides

Feature Functionality

PARCS Integrations

Why Parker Technology?

Recent projects

Brandywine Realty Trust Uses Parker Technology in Five Garages

Six City of Columbia Garages Now Online

Case Studies

University: IUPUI Municipality: City of Asheville Operator: Riverside Parking

Healthcare: Eskenazi Health University: Penn State Municipalities: Cale America

Solutions

Customer Service
Intercoms
Parking Software
Software Services

Product information

If It’s Not Personal, It’s Not Parker

Every call handled…personally.

Over the past decade, parking facilities have become nearly universally automated, and frictionless parking has become the latest term to gain outsized focus. But sometimes things go wrong with technology, and you need a human touch. The usefulness of parking technology—as with any equipment—is limited, not just by its functionality, but also by the ability of people to use it. There are many types of parking technologies in use, and drivers aren’t always adept at using each one.

What happens when a garage’s equipment doesn’t work as planned or confuses the parking patron?

Benefits For Your Team

The Parker Solution

Parker Technology Solution No matter what types of problems arise, the information captured by the system can help diagnose issues and help parking operators address them more efficiently and cost-effectively. When issues arise in a parking facility, the cost can be high. Drivers will avoid facilities in which they’ve experienced problems, or which have a reputation for problems. These types of issues can have a significant impact on the bottom-line. Our customer experience platform can help avoid these issues and protect the bottom-line.

One of the largest benefits of the Parker Technology solution is the data that the platform provides. Parking owners and operators have instant access to metrics about how many calls were made on a given day, week, or month, and the technology also analyzes the reason for each call. This is important information that can be used to improve operations and customer service.

Learn about our reporting

Full Access to Data

You’ll have access to daily/weekly/monthly reporting for your facilities, with the option to see playbacks and recordings for 30 days. Training and quality assurance are hugely important to us, so we make sure to equip you with the knowledge and metrics you need to improve efficiencies in your parking facilities.

On top of that, gain visibility to call performance data, which provides valuable insight for improving operational efficiencies and enhancing your customer experience.

View our reporting